Welcome to our Truth Niagara Family! We have set up a guide to help you start your Independent Consultant business with us! We can't wait to help you get started!
Truth Niagara opened a Retail location on November 28th, 2016 in Niagara Falls, Ontario. The brand quickly became widely known worldwide for signature handmade bath luxury items. Especially bath bombs and charcoal teeth whitener. A true family business that invites you to come and visit as a customer and always leave as a friend. Truth Niagara never pushes anyone to buy products they do not want. Truth Niagara creates a safe and comfortable shopping experience where individuals from all walks of life are welcomed with arms wide open.
Truth Niagara currently has a warehouse location in Welland, Ontario. Where a team of wonderful people work tirelessly to make all our products by hand and with a lot of love and care.
On March 6th, 2017 Truth Niagara launched the ability for Independent consultants to join a team of empowered women to motivate, inspire and spread the word about their products. While the family only expected 5-10 consultants, this quickly grew!
Currently making approximately 3000 products per day and selling over 10,000 bath bombs per week Truth Niagara is rapidly expanding. As a company, Truth Niagara is whole hardheartedly appreciative of its customers. Truth Niagara has experienced nonstop support from local communities and Canada wide attention that has allowed this close knit family to literally make their dreams come true. From Amanda the Owner and her husband, to her 86 year old father who still opens the door for each customer that walks in - this story is truly remarkable.
You will need an account to get started with truth. To do this click on the shop button. This button will take you to our ordering website. You will be able to create an account here with a password. This is the account you will use when ordering products.
We encourage you to join our official team Facebook group, This group will connect you with your up-line (the person who is sponsoring you) as well as keep you up to date with our company. Here is where you will receive; updates, contests, weekly consultant ballots (to be entered to win a cruise!) and special information and news about products and services or even exclusive sales and flash sales. You will also be able to connect with other representatives local to you and Canada wide. We also encourage you to read the pinned post at the top of the group Facebook page. Please comment "read" when you have finished reading the post in the comments. The group can be found by clicking here
There is a Welcome post that will explain everything you need to know to get started.
Take a look at each product. Familiarize yourself with the ingredients, what each product does and what they look like. Also memorize the prices. Familiarize yourself with the ordering process, shipping times, processing times, how you get paid, how your hostess gets paid and as much information as you possibly can about this business. Most importantly do not be afraid to ask questions to your up-line or even the company itself.
• With Truth Niagara you have free reign when
it comes to creating business cards, banners, artwork, business pages and more. Set up a business page or business group and start promoting products. Join your up line’s team page for ideas that you can use or ideas to create your own.
• Set up a space that you will use as your personal office.
• Attend one or more of your uplines online parties. Learning from others who are already experienced in this business is a great way to become more comfortable with the presentation, selling, and recruiting aspects.
Plan as well as policies and procedures. Be sure to read both carefully so that you do not do anything that will cause you to be out of compliance. Our policies and procedures, compensation plan, and hostess reward chart can be found in our consultant handbook
• Learn how to coach your first host.
It may seem confusing, or even overwhelming…don’t worry. Most people join a company and then ask themselves, what do I do first? What does this jargon being thrown around even mean? And what do I really need to know, right now, to get moving so I can earn some money?
That is where the list of steps comes in. Keep coming back to it if you begin to feel lost. You will have a shorter learning curve and feel more confident if you pay attention to the list and seek additional guidance and training from your company — and especially from your sponsor and your up-line.
Our official information site can be located at:
This is where you can find information for recruits,
how we got started, about our company, our warehouse location and hours.
ENTERING A PARTY ORDER:
If you have a party to enter with one address,
you do not need to enter a party form.
The party form can be found here:
If you have a party order with multiple addresses,
a party form must be completed in order for you to receive party rewards.
To add party rewards, you must add the hostess
rewards to the hostess order. (The order that is going to the hostess) Be sure to add the "rewards" to your cart in the order. If you forget to add party rewards, you will not receive them.
ENTERING AN ORDER AS A CONSULTANT
Remember that you will receive your commission
right away by using the following codes in the discount section. Using a code is mandatory. Failing to use a code or forgetting means you get paid in a Gift card. If your customer is placing an order, they are not to use any discount codes. The discount code
used is the status you currently are at with truth. This will automatically deduct your status level commission If you forget to add your commission code, a gift card will be sent in the amount of the commission owed. The discount codes are below:
Customers are welcome to place orders on our website,
however please note that when they do, the sales will not go toward your personal sales unless you let us know via our customer service form. We hope as we continue to grow, to build a big website with a back office and so much more. Until then, it is best
to place your customer orders for them yourself.
PAYING FOR YOUR ORDER
We accept paypal payments or email money transfer.
If using email money transfer you must pay for your order immediately after entering the order. If we do not receive payment within the hour, your order will be cancelled.
Should you ever need to send an email transfer
to us. It should be sent to email@example.com. We are set up for auto deposit. If you aren't please use the password: truthniagara
When you have more than two downlines a sales
sheet will be created for you. This is for you to keep track of your team sales. Sales sheets will be updated weekly (usually Fridays, Saturdays or Sundays) by Sabrina. Sabrina does work full time, so please be patient if the updates are not done quite in
that time frame. If you qualify for downline payments, it will be noted on your sales sheet. You will receive a share link through one drive that you can keep track of. Inside that folder will be your monthly sales sheets.
Downline payments are paid by email transfer.
The password for downline commissions is truthniagara.
Downline payments for the previous month are paid
by the 22nd of the following month. Example Mays downline commission would be paid June 22nd.
For website orders you will receive notification
when your order has been received, when its shipped and from there you can track delivery. Processing times are up to 10 business days or more (we try to stay in between 3-10 however due to circumstances from our suppliers or shortages, processing times could
be longer). Please make sure your customers know the processing times. Processing time does not include Canada Post Transit times. Remember to reiterate that we are a handmade company. Everything is made fresh and by hand and in small batches to ensure quality.
We will deliver orders to Niagara Falls, St. Catharines,
Welland and Thorold. Orders under 150$ are subject to a 5.00 delivery fee. Anything over is free.
Please make sure you wait for an email advising
you that your order is ready for pick up. If you have chosen delivery we will email you when your scheduled delivery will be. Do not show up at the warehouse unless you are coming to visit of course without an email advising of pick up being ready. Pick up
hours are Monday to Thursday 10am-8pm
The team page is designed for updates from our
company. It is not a place to ask questions about personal orders.
Each of your up lines will have a team page. Your
team page is where you can ask questions to your upline. We ask that you ask your upline FIRST before posting on page or sending us a message.
If you ever have any personal concerns or issues
regarding the way you were treated, or an issue that you think isn't needs to be brought to her attention, please email
with the subject field attention: Amanda
CUSTOMER SERVICE :
To access or messege customer service, simply click on SHOP, then click on the blue button on the bottom right hand side. You canget in direct contact with us there.
Customer satisfaction is very important to us!
Unfortunately, due to the low cost nature of our products, we are unable to offer refunds, returns/exchanges for any other reasons. You will be offered a gift card so that you can order the item again in the future. Please note that items shipped using a mail
forwarding service are not eligible for replacements of any kind. We are not responsible for packages that are lost in transition or for packages that say delivered.
Amanda will not respond to Facebook private messages.
However, Amanda loves to get to know everyone that joins, so please feel free to add her as a friend. You are not a number with Truth Niagara. You are family!
PLEASE REITERATE TO YOUR CUSTOMERS BEFORE YOU BEGIN EVERY ORDER AND EVERY SINGLE PARTY:
Truth is not a manufacturer. They are not a company in China. Every single item they receive is hand crafted and made to order. Truth does not use machines. Real people make their products by hand. Hand crafted items take time. If they want a product that arrives within a day Truth Niagara is not for them. Please make sure to mention that items are handmade. There is a huge difference with machines pumping out millions of products per day as opposed to real people, hand
crafting each of their items.
Discontinued items that are to be put on sale will be in small quantities and not advertised to customers. Be careful when these sales happen numerous posts usually get posted stating item _______ is on sale (It actually is only on sale to reps in small quantities to assist in removing
excess stock as Amanda has stated before they will be posting stock that is left over they are not making new products and putting them on sale (Left over stock) hence why it is discontinued. There will be a discontinued portion on the website with items from
time to time. Amanda can never guarantee that these items will be available or when they will sell out. As she has recommended before. Buy these for your/our own PERSONAL orders and then resell them for $5.00 or give them away as part of giveaways in your
In conclusion a little message
“I am beyond blessed to be surrounded by such
amazing consultants and team members, you each come from different walks of life. I have so much admiration for each and every one of you that have joined from personalities to ideas, dreams, and desires!
I thank you for allowing me to be your leader
and someone you all can count on and look up to.”
Amanda and the Truth Team!